Terms of Service

Last updated: April 2026

Agreement

These terms govern your use of services provided by Specter Automations Ltd ("Specter", "we", "us"). By using our services, you agree to these terms.

Services

Specter builds, deploys, and manages AI systems for business operations. This includes messaging automation, staff coordination tools, operational dashboards, and related services as agreed with each client.

Client responsibilities

You are responsible for the accuracy of information you provide and for maintaining the security of any account credentials. You agree to use the services in compliance with applicable laws.

Data

You retain ownership of all data you provide or that is generated through your use of the service. We process your data only to provide the agreed services. See our Privacy Policy for details on how we handle data.

AI processing

Our services use AI models to process messages and generate reports. While we work to ensure accuracy, AI-generated outputs should be reviewed by your team before acting on them in critical situations. We are not liable for decisions made based solely on AI-generated content.

Availability

We aim to keep services available at all times but do not guarantee uninterrupted access. We will notify clients of planned maintenance where possible.

Payment

Fees are as agreed in your service agreement. Monthly fees are invoiced in advance. We reserve the right to suspend services for overdue payments after 14 days' notice.

Termination

Either party may terminate with 30 days' written notice. On termination, we will provide a copy of your data in a standard format within 14 days and delete our copies within 90 days.

Liability

Our total liability under these terms is limited to the fees paid in the 12 months preceding the claim. We are not liable for indirect or consequential losses. Nothing in these terms excludes liability for fraud, death, or personal injury caused by negligence.

Intellectual property

We retain ownership of our systems, software, and methodology. You retain ownership of your data and content. Any custom work built specifically for you is licensed to you for the duration of the service agreement.

Changes

We may update these terms from time to time. Material changes will be communicated to clients with at least 30 days' notice.

Governing law

These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English courts.

Contact

Specter Automations Ltd — admin@specterautomations.com